We have a no return policy.  All of our products are made and shipped to order. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

To report an issue, you can contact us at bluecentricadmin@gmail.com. If your return is accepted, please note that returns will need to be sent to the following address: 

Bluecentric LLC

9100 Wilshire Blvd.

East Tower Suite 333 PMB 1070

Beverly Hills, CA 90212

You can always contact us for any return question at bluecentricadmin@gmail.com.

Unfortunately, we cannot accept returns on sale items or gift cards.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at bluecentricadmin@gmail.com.

EU Right of Withdrawal

When a valid right of withdrawal is exercised, Bluecentric will reimburse the purchase price and the original standard delivery cost. Customers are responsible for the direct cost of returning products to Bluecentric. Refunds will generally be issued using the same payment method used for the original transaction. Bluecentric may withhold reimbursement until the returned goods are received.

This policy is based on the withdrawal provisions of Directive 2011/83/EU on Consumer Rights, particularly Articles 9–16.